Privacy Policy
1. Introduction
THE STUDIO CASTRO LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products, including marketing tools and ebooks. Please read this policy carefully.
2. Information We Collect
We may collect information about you in a variety of ways when you interact with our site:
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Personal Data: Personally identifiable information, such as your name, shipping address (for billing purposes only), email address, and telephone number that you voluntarily give to us when choosing to participate in activities related to the site, such as completing a purchase or contacting support.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
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Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected directly by our payment processors (such as Stripe or PayPal). We do not store your financial data on our servers.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
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Process and fulfill your orders for digital downloads.
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Deliver the purchased files and related order confirmations to your email.
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Respond to customer service requests and support needs.
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Send you marketing emails or newsletters (only if you have opted in to receive them).
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Prevent fraudulent transactions and monitor against theft.
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with third parties only in the following situations:
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Service Providers: We may share your information with third-party vendors that perform services for us, including our website hosting platform (Wix.com), payment processors, and email delivery services.
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Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
5. Cookies and Tracking Technologies
Our site, hosted on Wix, uses cookies and similar tracking technologies to help customize the site and improve your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent, but some parts of the site may not function properly if you do so.
6. Your Data Privacy Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, to request that we correct any inaccuracies, or to request the deletion of your personal data. To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
THE STUDIO CASTRO LLC
2608 LAKE SPIER DR EL PASO, TX 79936-3156
Email: contact@castro-studio.com
Phone: (936) 297-6766
